Thursday, February 6, 2014

Would the real bird please stand up? The invasion of the Flappy Bird


So I am going to take a sharp pivot away from my usual expat content this week to talk about a "virus" that has recently invaded people's smart phones.  :)  This new game sensation is called "Flappy Bird" and has just recently taken over the #1 spot for downloads on the iTunes app store.  I just heard about it myself and wanted to see what all the fuss was about.

So then I downloaded it for my iPhone from the iTunes app store.  The first thing I noticed right away is that it had more than 50,000,000 (estimated) downloads and supposedly has over 75,000 reviews.  One thing you notice about this game right away is that it is very retro with pixelated graphics and simple game play.  Think Mario Brothers from the mid 80s.  Essentially all you do with the game controls is move the bird up and down by pushing the screen to make the bird fly.  Seems easy, right?  Let me tell you, the controls are about as difficult as I have ever seen on any smart phone game; the bird barely flies and it is nearly impossible to get through the barriers (pipes) that the bird must fly through in order to keep the game going.  The pipes are very close together and there is barely enough space for the bird to fly through.  As soon as the bird hits a pipe, it comes down crashing and the game ends.  There is no "second chance" or "continue from this spot" option.  The game play is extremely annoying to say the least, but I guess there is some addictive nature to it to see if you can beat your previous high score.  The score is based on how many pipes you fly through. There is really nothing else to this game, no bosses, no creatures, nothing else to see on the screen other than pipe after pipe.

I am thinking to myself why is this game so popular all of a sudden?  I did a bit of research and it seems the game was released last May of 2013 and didn't get much attention or downloads at all from the statistics (App Annie).  Then came December 2013/January 2014 and the game downloads spiked dramatically as if the graph line was flying off the charts.  So, maybe then some people just caught on to it and they shared the game with their friends?  Could it be that simple, since the game company claims they didn't do any direct marketing and instead just got lucky?  I was checking the reviews on the iTunes store and it occurred to me that almost every review was written in the same way and/or with the same theme.  All the reviews were very long and talked about how this game is evil but addictive, blah, blah, blah.  Basically saying that they didn't really like the game, but then almost every review was a 4 or 5 star rating.  It definitely smells like something fishy is going on with this game.  A plain retro game with tiny amounts of downloads sits in the store for 7 months, then all of a sudden it rockets to the moon courtesy of thousands of downloads and reviews.  Seems that spam bot reviews were created by automated programs and automated downloads occurred to virtual devices.  I can't prove it, but it seems to be the reality of this little game.  If I was a betting man, I would place my money on this marketing being completely unauthentic.  Fake viral marketing in a nutshell, not organic growth.  This is not the way to promote yourself or your business.  I highly doubt this has any staying power for the longer term.  Videos like "Gangman Style" by PSY and "The Fox (what does the Fox say)" by Ylvis are creatively done and not forced virility.  The same would go for the game sensation from Finland, Angry Birds, which is actually a fun game that can be enjoyed and played by all ages for a long time. The game play on Angry Birds is impeccable in comparison to that silly poseur Flappy Bird.  So, would the real bird please stand up?



Sunday, February 2, 2014

Finns and the weather



Snowstorm, pounding rain, sleet, frigid cold temperatures... There is really no such thing as weather that would prevent the Finns from doing what they want to do.  I am not saying that they enjoy the freezing cold days, but that they will always continue on with their outdoor activities no matter what the barometer might read.  There is a definite distinction as to how the weather affects outdoor activities in Finland versus where I came from in the USA.

For example, if one of my children is playing soccer and the games are scheduled to be played, they will never be cancelled based on weather conditions.  The games will go on no matter how cold or rainy the field of play might be (yes, I have been at the side of a soccer field in rain and in 37 F temps as well).  The spectators and players will dress appropriately and just go do it.  In the US there is the fear that a wet and muddy field might lead to someone tripping and getting hurt and perhaps some parent suing the city where the game was played.  In Finland there is no such fear of lawsuit (because the Finnish legal system does not allow punitive damages like US allows) and there is not the same worry about the children falling and getting hurt.  The other difference is that kids are taught to tough it out at earlier ages and living in a harsher climate leaves no other options.  Where we lived e.g with the soccer league there was a "weather hot-line" that we could call several hours before games to confirm if they were cancelled or not. Here, my daughter has played numerous day-long soccer tournaments with continuous rain all day long.  We would sit with our raincoats on and the kids would continue to play unfazed throughout the day.  Since the weather is quite moody and unpredictable in Finland there is no real way to plan around it, one just needs to deal with it.

The other night my son had his school's 100 day celebration scheduled for outside.  The teachers were planning on grilling sausages, drinking warm drinks and doing a scavenger hunts.  Well, it was quite chilly that evening (-15C, +5 F), but the show must go on.  The celebration proceeded as planned and lasted 1.5 hours.  I wore 3 layers under my coat and a hat, but little did I know that it really doesn't matter how one dresses, if you are just standing around in -15, it is still quite difficult to keep warm.  I noticed the other parents, but no one seemed to be as cold as me or being Finns they just keep their pride and didn't show it.

The funny thing about the weather is that while Finns go on in any weather and do not seem to let it interfere with their activities, this does not mean that they would not constantly talk about it. The weather, it seems, is a constant topic throughout the year in Finland.  Seems that not one day goes by when I don't end up chatting with one co-worker or another in regards to the current weather.  Too cold in the summer, too hot in the summer, too rainy, too humid, too icy, too freezing, too dark, too light.  Regardless of the weather, the Finns will talk and most likely complain about it.  There honestly never seems to be a perfect weather scenario for the Finns - but they will go on in any weather regardless.  Since Finland is such a high Northern country, the weather is ever so changing and hard to forecast, so one must deal with the card they were given and stop trying worry about it.  In the past 2 years that I have lived here I guess I have stopped trying to worry about the day to day weather and just accept it for what it is.

Photo credit: Getty images.

Saturday, January 18, 2014

Finnish customer service or lack thereof

This is a sensitive topic and there has been much discussion about it by Expats and Finns alike.  Whether it is a casual conversation with one of my co-workers or a chat with my wife, this topic seems to come up somewhat frequently.  Some people believe that "customer service" and "Finland" should not even be used in the same sentence because Finland doesn't have a clue about treating the customer while others might think that everything is fine and there are just some misunderstandings among expats living in Finland.  I am going to try to be neutral here, but based on observations and experiences that I have had while living here for 2.5 years, I would rate Finnish customer service a 3 on a scale of 1-10.  I would estimate that from my experiences I have had a pleasant customer experience approximately 30% of the time.  I guess it could be worse.  :)

I think the big debate here is: Are the Finns just rude and don't appreciate or give good customer service or is it just a cultural thing.  Perhaps they are not really intentionally trying to be rude, but it is a perception of outsiders used to a different level of service that their level comes across as rude.  I personally was shocked in regards to one experience I had after I had just arrived to the country.  I needed to change the car from summer tires to winter tires so I went to a local tire shop in order to do that.  First of all, when I asked the guy behind the desk if he spoke English, he said "no", but then spoke English anyways.  I noticed he said the same thing to every non-Finn who came to the shop looking for tires.  Sure, he might have wanted people to attempt Finnish, but rudely saying "No" to everyone who asked wasn't really a nice move.  Then later it came time to get my car as it came off the platform.  I tried to drive away, but the key did nothing.  Some message then came on the screen which referred to the electronic system.  Everything was fine before coming to the tire shop and now since they changed tires I cannot start my car. I asked for some help, but no one seemed like they cared or had the time to help.  Some guy turned the key a few times and finally after some minutes they just proceeded to push my car out of the garage into the yard without saying a word.  Now I was in the parking lot with a car that doesn't start and not sure how to handle it.  So, then I go talk to the manager who acts surprised but gives no help at all.  Almost like he just wanted the situation to go away.  I called my wife, who then attempted to call the place, however, they simply did not answer the call.  She finally got a manager of the entire chain on the line, who was apologetic but unable to help.  I went back to my car and after monkeying around with the engine for a while and having my wife search for technical solutions online from her office, the car finally started back up.  I took a deep sigh of relief and then raced over to pick up my son at school.  I think even Finns would admit that this was bad customer service.

I have already blogged in the past about numerous stories of frustration that my wife and I have had when dealing with Finnish banks.  I was rejected many times for simple credit cards and we were rejected by banks for loan applications.  Finally a good story to share when a very friendly and accommodating Finn at Danske Bank (formerly Sampo Pankki) helped us get a good rate and loan on our new home.   See my earlier blog article (2012) on "Do Finns trust foreigners" for more about this experience.   Also, in spite of my horror story at the car shop, we were finally able to find a friendly car repair shop in Espoo with a very friendly owner who normally accommodates our needs.  I just have to remember these pleasant situations and understand that there are indeed exceptions to the rule.

Another expat shared a story about how he offered to open the door for an older gentleman and after the man walked through the door and said nothing, my friend said "you're welcome".  The Finnish man then proceeded to say "Well, I never asked you to open the door for me" rudely and walked away.  :)  Hmm, it seems like many Finns just don't want the help, they want to "do it on their own".  Trust me, I know from experience myself that Finns are forever independent and proud and generally shy away from help.  They do not seem to want to owe anything to anyone.  I am still a bit torn over whether to chalk off these experiences and stories as rude and unacceptable behavior or just part of the culture that needs to be accepted when living in someone elses country.  I don't expect things to be just like in the States when living in Finland, but I do think some form of customer service should be practiced by Finns.  Sure, in the US we have much higher level of customer service and many people's livelihoods depend on the cash they receive from tips and such.  Still with that said, one should not feel entitled in their jobs just because they know they will not receive anything extra or lose their job because of it.  So, I actually do think that the Finns could learn a bit about customer service in the States and perhaps change their habits a bit to make their country a better place to live.   Sure, every culture is different and no country is perfect, but I think it is pretty safe to say that if there is something that the Finns can improve on, it is definitely customer service.

Tuesday, December 31, 2013

Happy New Year!



I would like to wish everyone a Happy New Year and wonderful 2014.  The Finns says "Hyvää uutta voutta"!  New Year's Eve is a bit different from Christmas in Finland.  Seems that Christmas is a very peaceful family Holiday where no one appears to run around to multiple gathering, but stays local with the family. I was told that on New Year's Eve in Finland, from the time the sun goes down till midnight, fireworks become legal.  Since moving to Finland we have practiced a family tradition where we light off fireworks from our front yard. There are no legal problems doing this and police do not interfere on this night.  We light actual rockets, streamers and ground sparklers.  The kids are always excited for this and it reminds me of my childhood back in the States when we had fireworks on the 4th of July celebration.  However, I think in most places in the States, the use of fireworks is not always permitted, maybe just restricted to certain areas and types of fireworks.  It is interesting how many families in the small neighborhoods in Finland take part in the New Year's fireworks.  I think the cacophony from the fireworks last year began around 8pm and didn't let up till past midnight in our little neighborhood in Espoo.  This seems to be the general theme around the country.

There is still a distinct lack of snow on the ground here in Southern Finland and also no signs of the first major snow storm.  Most people have expected the snow to fall by this time of year; however it just hasn't been cold enough. The last week or so we have had about 5C (41F).  The snow is actually welcomed this time of year since it brightens up things nicely in the dark and allows for snow activities.  The days are still very short now and will be until early February when it starts to get noticeably lighter with each day.  The sun rises about 9:15am now and sets at 3:22pm.  However short and dark the days might be at this moment, staying positive and knowing that it will eventually change helps one get through the dark, dog days of winter in Finland.

As another year races by I have much to be thankful for and reflect on. 2013 was another busy year filled with fun, work, adventure, traveling and learning.  Our family hasn't let go of the travel bug as we plan on visiting several more countries in Europe this coming year, 2014. Whether you live in Finland, The United States or any other place in the world, I appreciate the fact that you stopped by my blog and I hope you find some of my previous posts interesting.  As always, I appreciate comments on my page and look forward to hearing your thoughts.

Monday, December 2, 2013

Zappa Plays Zappa Plays Helsinki



Frank Zappa was ahead of his time.  He was a musical genius who constantly pushed boundaries and never compromised himself for the status quo.  This eccentric showman would leave behind quite a musical legacy that has proved to be influential among many prominent artists.  Zappa's music is hard to define, but can be characterized as a mix of experimental, progressive, parody, rock, jazz and even blues influences.  He first born son, Dweezil has committed himself to bringing Frank’s music to a younger generation via his Zappa Plays Zappa group.




Zappa Plays Zappa would finish their European tour with a visit to the Kulttuuritalo (Culture house) in Helsinki.  Since all concerts are quite different, my friends and I had no idea what the evening had in store for us.  The venue was a few kilometers from the city center and the capacity seemed to be around 700 people. They kicked off the night with the first set which was done in honor of the 1973 album, "Roxy & Elsewhere".  It was the 40th anniversary of this classic live Zappa album so they would play it from start to finish. The band consisted of a talented female saxophone player, a multi-talented lead singer who also played horns and rhythm guitar (among other things), a talented keyboard player, a talented drummer, an awesome bassist and Dweezil Zappa on lead guitar.  The band played through their Roxy set while taking time between songs to interact and chat with the audience.  At one point Dweezil noticed some children on the shoulders of their parents and asked them to come up and sit on the stage to make things easier for everyone.  This was a very nice gesture from Dweezil and the children seemed to really enjoy coming up on the stage.  Also during the first set, a few folks volunteered to come up on the stage to perform a few small acting sequences with the band.  It was awesome to see this kind of crowd involvement and clowning around during a live concert performance in Finland.  It seemed that everyone was in a good mood and the band was just having a blast.  They definitely didn't seem like artists who just go through the motions in order to make a buck.  They also briefly celebrated the birthday of their bassist by giving him a small "Happy Birthday" cheer.  Everyone was feeling groovy and digging the good old vibes of an old fashioned Zappa concert.  These were true performers and multi-instrumentalists who really enjoy their craft. The first set ended after about 1.5 hours and a small 15 minute intermission would follow. 




Since they already played such a nice first set, I had no idea what to expect from the second set.  I was thinking to myself that just 30-40 more minutes of Zappa hits would probably be plenty of value for the money and conclude this awesome show.  However, little did I know that they would perform another 1.5 hours worth of famous Zappa songs.  While the first set was a nice mixture of songs from the Roxbury album, the second set would be a stampeding tour de force of Zappa classic and instrumental pieces.  This was truly a special set and the fans got more than their money’s worth.   They even played some of my personal favorite Zappa songs which included the "Black Page" parts 1 and 2 and "The Muffin Man".  Frank Zappa was known for his long and creative guitar jams during his live concerts.  Dweezil, while not just copying Frank is one hell of a guitarist himself.  He displayed his guitar chops during many of the songs from the second set which included many killer guitar riffs noticeably on "The Torture Never Stops", "Watermelon in Easter Hay" and "Muffin Man".  It amazed me how relaxed all the band members were while playing through Frank Zappa’s collection of favorites.   Many Zappa songs are incredibly complex and feature many experimental elements and time signature changes.  The band seemed to have no problem recreating Frank’s music and kept smiling the entire night while performing.  Once the clock struck 11:00pm, the band finally completed the gig with a 3rd encore song.  Since the show started just after 7:30pm, the crowd enjoyed over 3 hours of non-stop music and entertainment from Dweezil and his amazing band of  musicians. I have been to many concerts in my lifetime and rarely have seen such a band playing so relaxed and giving the fans every penny during a very lengthy performance.  In summary, Zappa Plays Zappa was definitely one of the highlights of the year’s past concert calendar in Helsinki.   Frank might not have been on the stage, but he was there in spirit and his star will shine brightly on the music scene for long time to come.  Thanks to Dweezil and company for helping to make that happen.


Ryan Brown: Drums,Ben Thomas: Vocals,Scheila Gonzalez: Saxophone, Flute, Keyboards & Vocals,Dweezil Zappa: Guitar,Chris Norton: Keyboard,Kurt Morgan: Bass
Complete set list here:
http://www.setlist.fm/setlist/zappa-plays-zappa/2013/kulttuuritalo-helsinki-finland-2bc430e2.html

All photo credits: Oded Zalmanovitch

Sunday, November 17, 2013

Finnish Diving Clowns



We took out 6 year old son to a circus show last weekend.  When you think of the circus, you probably think of circus tents, clowns, animals, acrobats, perhaps even jugglers.  For me during the last 15 years or so, circus has been defined by catching the highly unique shows known as Cirque du Soleil.  This Finnish show known as Jerobeam places a totally different twist on the circus concept.  This show which consisted of about 15 performers, focuses mainly on pool diving stunts.

All the performers in this show had painted clown faces and they were all highly trained diving/jumping experts.   The show started with a fake lifeguard trying to tie some balloons up near the top of the 7.5 meter diving block and another man coming to help with a ladder before they both plunged into the swimming pool, ladder and all.  From there on out it was a full on assault of clowns doing their best dives, falls and jumps from various different heights of the swimming pool's diving blocks and springboards.  Belly flops, butt flops, head first, back first, you name it, and they probably tried it.  Seems it was likely to hurt these clowns doing belly flops from 7.5 meter blocks, but they got right back on their feet like nothing had happened and clearly had practiced these high jumps many times. 

Throughout the hour plus show they featured many different activities including a pirate battle, lighting a man on fire before plunging into the water, a water skier and having 6 or 7 people diving into the pool at the same time.  These guys seemed fearless and at the top of their game.  One act towards the end really stood out as one of those “only in Finland” type of stunts.   One clown was dressed up in a ghost outfit and only had holes cut out for his eyes so he could see.  Essentially he was just wearing a white sheet.  The “ghost” walked through the crowd, and then climbed up to the top of the highest block.  Then he proceeded to remove his ghost sheet, which now revealed that he was fully naked while he quickly placed his hands over his private parts.  Then just as people realized this, he quickly jumped head first into the water while still holding his private parts and he proceeded to swim across the pool naked to the other side.  As he reached the other side and left the pool, he again covered his privates with his hands and walked quickly to the locker room.   This was the naked clown act known as "nakupelle" in Finnish.  Interesting enough, no one in the audience seemed that shocked and even my wife mentioned that they do this same act with each show.  I can only imagine the horror in the United States when the parents realize what is going on with their kids in the audience.  It would probably make the local evening news.   Don’t forget Janet Jackson’s famous Super Bowl nipple slip created a situation where live TV in the States is now delayed around 7 seconds.   It is just the human body people, relax!  Again it outlines the cultural differences between Europe and the prude United States.  If these things are not made into a “big deal” in the US then they are probably not such a big deal.

I thought the entire show was great fun and my son agreed.  After the show completed some of the performers hung around and my son made his way over promptly so he could shake hands with the clowns.  So, what a better way to cap a Saturday evening than seeing Finnish diving clowns working their magic in the swimming pool.  :)



Saturday, October 26, 2013

The Eternal City

Our children had 3 week days off from school in October for autumn break so we decided to visit Rome, Italy.  I was very psyched to get back to Rome, which I consider one of the greatest cities in Europe and definitely one of my all-time favorites.  Walking around the historic center of Rome feels kind of like walking through a time-capsule that dates back 2,000 or more years.  Not only does Rome feature amazing ancient architecture, but it also showcases masterpieces from the Renaissance period.

Trevi Fountain
We rented a little apartment near the Campo De Fiori square in the historic center of Rome.  I have never been to Rome in October before and was first surprised how warm it still was and secondly how many tourists were there.  My first two visits were in 1993 and in 2000, both during the summer. I remember the city being crowded then, but that was the summer. I expected October to be a bit more mellow, but judging by the crowds it seemed as if it was still the high season.  Campo De Fiori square is situated very close to the Tiber river across the bridge from trendy Trastevere neighborhood and also a short walk from the touristic Piazza Navona.  The first day was spent just getting orientated with our new surroundings and then eating some nice pizza and gelato.  It seems that every day we ate well, indulging on thin crust pizza, nice pastas and other Italian specialties.



Day 2 was spent taking a nice tour of the Colosseum, Palatine hill and Roman Forum.  We entered the Colosseum first with the tour guide who nicely explained the history and use of the Colosseum.  It was amazing to think about how much blood was shed during the days of the gladiators and to think how long this structure has existed.  It was my third time visiting this awesome structure but it still felt very interesting and inspirational.  We had another guide during our visit of the Roman Forum who explained the importance of all the buildings around the Palatine hill and Roman Forum.  We learned that back in those days the simple spices of salt and pepper were like gold and were stored in safes.  Having a supply of salt was the key to storing your food back then since there was obviously no refrigeration.

The Colosseum
On day 3 we entered into a different country.  Well, if you consider the tiny Vatican City another country then yes. We followed the Tiber river just 1 mile north from our apartment and ended up smack in the middle of the center of Catholicism.  We soon joined hordes of tourists ready to enter the largest cathedral in the world that is St. Peters in the Vatican City.  It might have been smack in the middle of October, but this is actually still high season in Italy and the line to get in St. Peters was about 45 minutes from the time we arrived.  We walked a bit around and marveled at the grandeur and beauty of this place.  The showcase of St. Peters is the La Pieta sculpture by Michelangelo which is featured just inside the cathedral.  Later my daughter and I decided to climb up the 320 + stairs to the dome at the top of the cathedral.  We raced up the stairs challenging each other to see who could keep the pace longest.  Once we reached the top we were rewarded with some of the best views in the entire city of Rome.  We marveled at the horizon and all the majestic buildings below us.  This was truly a special place to visit and won't soon be forgotten.  Once back down, we rewarded our stair climbing efforts with some tasty Italian gelato and planned our visit to the very popular Vatican Museums. This is another place I have visited in earlier trips to Rome, but it would take a lifetime or more to see all the exhibits.  The main reason most people visit the Vatican Museums is to see the incredible frescoes on the ceiling of Sistine Chapel.  This was Michelangelo's masterpiece and he spent 4 years of sweat and tears completing it.  We trudged through the Vatican taking the shortest path towards the Sistine Chapel but it seemed that everyone else had the same idea and we were following the crowd like sheep being led to the slaughter. We did see some interesting pieces of art and sculptures along the way, but since I was carrying my son most of the way, I really just wanted to get to the Sistine Chapel.  We eventually reached the Chapel and arrived there with a huge group of tourists.  Words cannot really describe this place, one must visit on their own.  I can say this, whether you appreciate art or not you will find the painted ceiling magical beyond words.

St. Peter's basilica Vatican City
On day 4 we would take a bit of a break from the major museums and large groups of tourists.  We walked up past the famous Spanish Steps to the Borghese Park.  The Borghese Park is a large, sprawling park just North of the historic center which features a villa, a famous art gallery and lots of open space for taking a break from the busy city.  We took a brief visit to the famous Borghese gallery, which features work by Raphael and Bernini.  Soon after that we decided to rent a four person bike and pedaled all around the park, which was great fun and the family thoroughly enjoyed the break from the museum lines.  I highly recommend this park which is a nice respite from the busy city.

Early morning job near the Tiber river
Day 5 was our final full day in Rome and we decided to visit the famous underground tunnel burial system known as the Catacombs.  These Catacombs were the burial place for many popes and Christians during the time of Christian persecution from the Romans during the 2nd and 3rd centuries.  It is actually an amazing piece of history that could easily be overlooked when visiting Rome. Just when you thought you had seen all that Rome has to offer, there is always something else lurking around the corner.  These Catacombs are a bit out of the way for many people so they must be visited either by city bus down the famous Via Appia Antica or by a tour bus.  We decided to take a regular city bus which took around 45 minutes from the center.  The Appian way is one of the most famous roads in Italy, if not all of Europe. It is the main road which took people, including Roman soldiers, back to Rome after their conquests.  It is still a very neat looking road, mainly of cobblestone. The San Callisto catacomb we visited was 4 levels deep (20 meters total) and 20 kilometers of total space.  So, as you can imagine the underground system was immense and buried a total of approx. 500,000 people.  The tour guide, who was a visiting priest from India, took us below and we walked around a small portion of the vast system.  He took us to the famous crypt of Popes, where St. Callisto himself was beheaded by the Romans. Another day in Rome and another amazing piece of very old history.

Near the
 Catacombs and Appian way
The eternal city is an amazing place to visit and probably one of my favorite cities in all of Europe.  There is so much to see and do for just about everyone.  It is a city of arts, ancient history, food and so much more.  However as much as we enjoyed Rome, I would probably not take young children there for more than a few days.  While it is a great city, it is not loaded with many children's activities besides eating pizza and gelato.  :)  With that said, I have no regrets and thoroughly enjoyed this visit.  Since I threw a coin into the Trevi fountain, I will definitely be coming back to Rome again.